Terms of Service

The following terms and conditions, terms of sale, rules, guidelines, and policies govern the relationship between the user and ShadeWarehouse.com, and its services and such.

Purchasing window shades and related products from ShadeWarehouse.com via our website, over the phone, or through email, subjects you to our terms and conditions.  When you check “I ACCEPT” where applicable, you have agreed that you have read and agreed to be bound by the terms and therein.

All users of ShadeWarehouse.com by using the ShadeWarehouse.com website expressly agree that they have read and understand all the agreements and all the terms and conditions therein and accept and agree to follow all rules and regulations which bound them to this terms of agreement.  If there is any disagreement, or dispute within this agreement, please do not access, use or order from ShadeWarehouse.com website.

Ordering from ShadeWarehouse.com and the Content of your Purchase

ShadeWarehouse was designed with the idea of operating in the most efficient way, using the highest quality materials, while maintaining competitive prices, and in hopes to be able to ship or deliver the product to the buyer as fast as possible.  There is no one at ShadeWarehouse.com, that is responsible for proofing or in any way control the content of your graphics, text, files, art, clip art, or any other uploaded information.   By using ShadeWarehouse.com, you agree that any content uploaded by you, to our website with the purpose of reproduction is in no way unlawful, harmful, threatening, harassing,  obscene, hateful, or otherwise objectionable or invasive of another persons rights.

All files and images are controlled by you, the user.  ShadeWarehouse is not responsible for editing graphics, or checking graphics for content of any kind, censor of kind, proofed for spelling, font placement or font licensing, layout, quality for intended use, color matching, color shifting, or any other factor that you control before your image is submitted to us.  Unless other arrangements have been made.

When placing an order, and submitting a payment via email, phone or any other way, you agree that you have been informed via this website, or independently, of the many options for designing your shade including the materials used.  You agree and understand that you have the option to ask for a proof or visual check of your image to make sure the resolution and image is aligned correctly.  Once the payment has been received, you agree that you alone are responsible for the overall look and content of your designed shade.

By using our website to upload images, or through our FTP, or through email, you avow that you retain all rights (Copyrights, Trademarks, intellectual property, including but not limited to right of celebrity, and privacy) to all content.  Furthermore, you expressly agree not to submit any text, graphics, files, art, (content) whatsoever that you do not have the intellectual property right to have reproduced.

Sales Taxes and Duties:


ShadeWarehouse.com is located in Addison Texas, and is responsible for collecting State Sales Tax for any orders placed and delivered within the great State of Texas.  We will add the appropriate sales tax to you order unless you brandish a “Resale Certificate from the State of Texas” or proof of tax exemption.

Order Refunds, Changes or Cancellations:

ShadeWarehouse.com attempts to free from manufacturing defects as is reasonably possible.  It is our practice to refund via store credit or full refund, or replace any product that fails due to a manufacturing malfunction within 30 days of purchase, all of which is at our sole discretion.  In order to determine a defective product you must send a digital photo to ShadeWarehouse.com or contact ShadeWarehouse.com to request a Return Material Requisition # (RMA) and ship the defective shade to our address at your expense.  Upon receipt of the defective shade or photo of the shade, ShadeWarehouse will determine if a material defect exists, and if so, will replace the defective item or, at our sole discretion, offer a store credit or full refund of that particular item of your purchase, and refund any shipping charges incurred by you in purchasing or returning a defective shade to ShadeWarehouse.com.  This is a limited warranty which is specific to material defects and or manufacturing defects only.  We do not warrant in any way the use of a shade for any specific purpose or for its integrity and durability above and beyond the recommended uses of the shade that is listed on our website. ShadeWarehouse has the sole responsibility in determining a material or manufacturing defect in this case.

By uploading a file, or sending via email, you agree that spelling, content and layout of your design are correct.  You understand that this design will print exactly as it appears int he proof you have checked or agreed too, and you cannot make any changes once your order has been placed.

Shades are custom to fit to your shade, and custom printed to you design, therefore selected materials cannot be returned for a refund.

We reserve the right to limit quantities of items purchased at any time.

Once the order is paid for and in process of being manufactured, you can not cancel or change the order.  We can (if the product has not already been packaged or shipped) re-direct or cancel the packaging or shipment of an order, but you will be chared the full price of the order less any packaging or shipping costs not yet fulfilled.